Non-Emergency Health-Related Transport

Unfortunately, where you live can determine whether you can get assistance with getting to and from health services. Gaps in the availability of non-emergency health-related transport mean that some people are delaying appointments or are missing out altogether. This reduces the likelihood that people will access preventative screening, have their cancer diagnosed early or receive effective cancer treatments. People living in regional and rural NSW are particularly disadvantaged.

Non-emergency health-related transport services are available in some areas of the state but are often stretched beyond capacity. This is exacerbated by inconsistencies in funding with some services being rationed or varying their inclusion/exclusion criteria as a result.

The NSW Ministry of Health policy directive Transport for Health 2006-2011 provides a framework for improving co-ordination and efficiency in relation to non-emergency health-related transport in NSW. However this policy is now out-of-date and many stakeholders believe that it resulted in little change.

Ask the NSW Minister for Health − Jillian Skinner to:

  • Increase funding for the Transport for Health program to $11.4 million per annum plus CPI, to be distributed equitably across NSW.
  • Develop a new Transport for Health policy that clearly defines a funding framework, state-wide coordination responsibilities and eligibility for health trips in funding for community transport.
  • Amend the eligibility criteria for IPTAAS to cover travel and accommodation for patients participating in clinical trials.



Briefing Paper: Non-Emergency Health-Related Transport [PDF]
Transport for Health 2006-2011
FAIRbruary 2014 – help us complete the health transport picture

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